FAQ
FAQ
When it comes to choosing the stone for your home, you want your purchase to live and grow with you, but living and growing is bound to cause some wear. It’s easy to bring your space back to life, and to help, we’ve put together a guide to cover stains to scratches, from beginning to end — because at Martura Stones, we’re with you every step of the way.
NSP = Natural Stone Pavers
Option 1: Bleach
– Wet the surface with a hose
– Apply bleach
– Scrub the surface with a hard bristle brush
– Hose off the surface when done
Option 2: Simple Green
– Wet surface with a hose
– Apply the Simple Green
– Scrub the surface with a hard bristle brush
– Hose off the surface when done
Use RSR-2000 by Alpha Advantage. Follow the manufacturer’s instructions on the back of the tube for the proper application.
Use RSR-2000 by Alpha Advantage. Follow the manufacturer’s instructions on the back of the tube for the proper application.
Use a scrub brush and either Palmolive dish soap or a degreaser from your local hardware store.
Use hot water and a scrub brush.
Use hot water and a scrub brush.
Yes! We recommend using a surface cleaner for all horizontal applications, and a wide-angle wand for all vertical applications.
– When dealing with sandblasted finishes, test a small area first — not getting too close to the surface of the product where you can potentially remove the finish and create streaks.
– It is important to note that power washing can possibly blow out polymeric sand in the joints. The joints may need to be refilled afterward. Refill the joints based on the manufacturer’s instructions.
Due to the variables in nature, natural stone can tend to hold moisture, causing water marks. This does not affect the structural integrity of the product and will dissipate over time.
Yes — testing is recommended before making the final decision on the type of sealer to use for your space.
It is not necessary to seal, however, to improve the longevity of your NSP, there are multiple solvent-based penetrating sealers on the market that offer additional protection to your product in regard to staining, acid rain, repelling water, and nature’s elements.
– Different types of sealer will alter the aesthetic of your NSP.
This depends on the client. Some clients like to clean and re-seal every year, while some clients seal one time and never seal again. Reapplication is based upon natural variables such as traffic, sunlight, and natural elements. On average, you should re-seal every 2-4 years.
When applied correctly, the sealer will not change the slip co-efficiency of the product, unless purchasing a sealer specifically with the intention of changing the texture.
When determining the finished side of the stone vs. the back side of the stone, you will note blade marks on the back side. If this is not clear on some pieces, please consult with your sales rep for clarification.
Yes! Any NSP will work with radiant heat, not matter the thickness or application.
Use a shover or snow blower if possible. If a plow is needed, a rubber button is recommended.
Have a question we didn’t answer? Email sales@martura.com for maintenance, installation, or technical support.